TruSmart AI is an intelligent water management platform that detects leaks in under 30 minutes, predicts pipe failures weeks ahead, and helps utilities cut Malaysia's 37.1% Non-Revenue Water rate — powered by AI, IoT & Big Data.
Malaysia's Non-Revenue Water rate of 37.1% is among the highest in the developed Asian region — more than double the World Bank benchmark of 15%.
Manual inspection misses slow leaks. Field crews inspect on a schedule — background leaks develop undetected for days or weeks.
Aging infrastructure. Over 40% of Malaysia's pipes are more than 25 years old, vulnerable to bursts and corrosion.
Siloed, reactive data. Pressure, flow, and consumption data live in separate systems with no unified analytics or predictive capability.
Pure reactive maintenance. Damage is discovered after bursts occur — repair costs, downtime, and reputational damage compound the losses.
TruSmart AI fuses IoT sensors, cloud data pipelines, machine learning, and a real-time operational dashboard into a single end-to-end platform — built for water utilities.
Eight integrated modules covering detection, prediction, operations, and compliance — deployed as a scalable SaaS platform.
Multi-modal AI fuses pressure, flow, and acoustic data to identify leak signatures with >85% precision and <30-minute detection time. Minimum Night Flow analysis isolates background leakage from consumption patterns.
AI-PoweredSupports 10,000+ concurrent devices — flow, pressure, acoustic correlators, smart meters, water quality and reservoir sensors. NB-IoT, LoRaWAN, and 4G connectivity with edge buffering for 72-hour offline resilience.
Hardware + SoftwareLive GIS network map with sensor overlays refreshed every 30 seconds. Pressure & flow heatmaps, AI prediction panels, and a centralised alert centre — fully responsive on desktop, tablet, and mobile.
GIS-PoweredMachine learning models forecast pipe failure risk 30–180 days ahead using pipe age, material, pressure history, and soil data. Pump degradation, meter drift, and demand forecasting models also included.
Predictive AnalyticsAI-driven pressure zone management auto-adjusts PRV set-points across DMAs. Energy-optimised pump scheduling balances reservoir levels against electricity tariff periods and demand forecasts.
OptimisationAI-confidence-gated alerts with automatic escalation for unacknowledged critical events. Push, SMS, and email channels configurable per role. Critical pipe bursts auto-generate field work orders.
Real-Time AlertsGPS-guided navigation to leak sites, digital work order management, before/after photo capture, Bluetooth acoustic sensor pairing, and offline mode — all in one mobile app for field technicians.
Mobile-FirstAutomated monthly and annual NRW reports in SPAN-prescribed format. Immutable 7-year audit trail. Custom no-code report builder with PDF, Excel, and CSV export. ISO 27001 roadmap for Year 2.
Compliance-ReadyNon-disruptive, read-only SCADA bridge supporting OPC-UA, Modbus TCP/RTU, and DNP3 adapters. Coexists with existing Ignition, Wonderware, and Siemens WinCC systems — no rip-and-replace required.
Legacy-CompatibleTruSmart AI turns raw IoT data into actionable intelligence — automatically, in under 30 minutes.
Thousands of IoT sensors continuously monitor pressure, flow, acoustics, and water quality across the entire distribution network.
Machine learning models analyse streaming data in real time, identifying leak signatures, pressure transients, and consumption anomalies within minutes.
Geo-located, severity-ranked alerts with AI confidence scores and recommended actions are pushed to dashboard, mobile, and SMS instantly.
Technicians receive digital work orders on mobile with GPS navigation to the exact leak site — cutting response time by up to 40%.
TruSmart AI drives transformational outcomes — not incremental improvements — from Year 1.
TruSmart AI serves every stakeholder in the water value chain — from utilities to regulators to field teams.
Reduce NRW losses, cut emergency repair costs, and transform from reactive to proactive operations. Get full ROI visibility with financial impact dashboards.
SYABAS · Air Selangor · PBAPP · SAJ · SAINS · SATUAutomate SPAN compliance reporting, achieve national NRW targets, and gain evidence-based infrastructure investment data for policy decisions.
SPAN · Ministry of Natural ResourcesAlign water infrastructure with Smart City initiatives. Gain GIS-based network visualisation and long-term asset health tracking for capital planning.
DBKL · MBPJ · Local CouncilsMonitor consumption in real time, receive supply reliability alerts, and detect internal leaks within industrial facilities — reducing waste and operating costs.
Factories · Data Centres · HospitalsReceive GPS-guided work orders on mobile, capture before/after documentation, pair Bluetooth acoustic sensors on-site, and report in real time — even offline.
Utility field crews & contractorsTrack executive KPI dashboards — NRW trends, financial impact, system health scores, and ROI metrics — to drive data-informed board and investment decisions.
CEOs · Operations Directors · CFOsFor a utility producing 1,000 million litres per day (MLD), a 10% NRW reduction via TruSmart AI recovers 37 MLD daily — worth approximately RM 67.5 million per year in avoided production cost alone.
Total net benefit grows to over RM 516 million in Year 3, including recovered water revenue, avoided emergency repairs, and reduced pumping energy — against a fully-loaded platform and hardware investment.
Illustrative model for a 1,000 MLD production utility. Actual results may vary.
A structured four-phase deployment — starting with a low-risk pilot and scaling to full utility network coverage and ASEAN expansion.
TruSmart AI is built with Malaysia's regulatory requirements at the core — not as an afterthought.
Automated NRW reporting in SPAN-prescribed format under the Water Services Industry Act 2006 — from Phase 1.
Personal data from smart meters handled with consent, purpose limitation, and data minimisation from day one.
Information security management certification with annual penetration testing and OWASP Top 10 mitigations.
All data hosted in Malaysian or Singapore data centres (AWS ap-southeast-1 or Azure Malaysia region) — full sovereignty.
TLS 1.3 in transit, AES-256 at rest, mutual TLS (mTLS) for IoT device authentication — zero plaintext exposure.
Every alert, action, and system change is logged immutably for 7 years — satisfying regulatory audit requirements.
Join Malaysia's first AI-powered smart water platform. Our team will walk you through a live demo with your utility's own data scenarios — no commitment required.